www.myaudi.in website (hereinafter may be referred as website or site or web pages) is owned and maintained by Audi India, a Division of Volkswagen Group Sales India Private Limited (hereinafter “Audi India” or “We”), a private limited company incorporated under Indian Companies Act.Non liability
Audi India takes great care in compiling the contents of this website and makes sure that webpages get updated on a regular basis. They are nevertheless only meant to provide non-binding general information and cannot replace detailed individual advice to help the prospective buyer / existing customer make his/her decision. The technical features and equipment of the vehicles described are only examples. They are subject to alterations at any time. You will get detailed specifications on the features, equipments or characteristics of our vehicles from Audi India authorized dealers.
Audi India does not guarantee that the information on these pages is up-to-date, accurate and complete, or that they can be accessed without disturbance at any time.
When we refer to web pages of third parties (links), Audi India does not take any responsibility for the contents of the linked pages. In activating the reference, you leave the information service of Audi India. Diverging regulations can therefore be applicable to the services of third parties, in particular with regard to data protection.
Audi India its affiliates or its agencies shall not be liable for any or all liability for related services – in particular for the downloading of files provided by Audi India on the web pages.Legal Notice / Disclaimer
By using the site or downloading materials from the site, you agree to abide by the terms and conditions set forth in this notice. If you do not agree to abide by these terms and conditions please do not use the site or download materials from the site.
2) Privacy Statement
a. Audi India will strive to observe the law in all collection and processing of subject data and will meet any subject access request in compliance with the law. Audi India will only use data in ways relevant to carrying out its legitimate purposes and functions in a way that is not prejudicial to the interests of Customers or other Persons. Audi India will take due care in the collection and storage of any sensitive data.
b. We may collect technical data about the type of Internet browser and computer operating system that you use. This information does not identify you as an individual and is used only for tracking of site use. We might also place a "cookie" on your hard drive that will help us to identify you when you return to the site and allow us to tailor content to your personal preferences. If you do not wish to use "cookies" you may disable this option in your Internet browser settings.
3) Intellectual Property Rights
a. This web site is published by Audi India and is protected by copyright and other intellectual property rights in existence at any time throughout the world. All web site design, text, graphics, the typographical arrangement thereof, and all other material on this web site is copyright of Audi India, its Group Companies / Affiliates or their service and technology providers.
b. All texts, pictures and other works published on the internet page are subject to the copyright of Audi India or its group Companies, if not otherwise indicated. Any duplication, distribution, storage, communication, broadcast and reproduction or transmission of the contents without written approval from Audi India is prohibited. All trademarks including TDI, quattro, Spaceframe, ASF, as well as the model names are registered trademarks of AUDI AG.
c. Permission is hereby granted to electronically copy and to print hard copy portions of this web site for the sole purpose of using this as a personal non-commercial information resource. Any other use of materials on this website, including reproduction for purposes other than the above, modification, distribution or republication without the prior written permission of Audi India is prohibited.
d. The trademarks, logos and service marks shown on this web site, unless otherwise specified, are the trademarks of respective Audi Group entities. No rights are hereby granted to use any of them in any manner whatsoever.
e. Any infringement of these rights will result in appropriate legal action being taken against you.
4) Disclaimer and Liability
a. All express warranties, representations, conditions of any kind or other terms implied by statute or law with respect to this web site or the information, content, materials or products included on this website are hereby expressly excluded to the fullest extent permitted by law.
b. Audi India shall not be liable in any circumstances for any direct or indirect, special or consequential loss or damage (whether for profit or loss or otherwise) costs, claims, expenses or other claims for compensation what so ever, whether caused by the acts, omissions or the negligence of Audi India, its employees or agents, which arise out of or in connection with the use of this website or the information, content materials or products included on this website.
c. The Content (material, information, data, news items, etc. if any) contained on this website is provided for general information only and should not be used as a basis for making business/commercial decisions. You are advised to exercise due caution and/or seek independent advice before entering into any financial obligation based on the Content contained on this website.
d. The Content contained in this Website, including text, graphics, links or other terms are provided on an “as is”, “as available” basis. Audi India does not accept any responsibility or liability for access to or material on, any website that is linked from or to this website.
e. In the event of any conflict between the Terms and Condition of specific Products and Service and this disclaimer, the Terms and Conditions specific to such product and service shall prevail.
f. The Content on this website should not be regarded as an offer, solicitation, invitation, advice or recommendation to buy or sell products / schemes of Audi India, its subsidiary companies or any of its affiliates.
g. The Website and the Service are directed solely at those who access the Website from the Republic of India. Audi India makes no representation that Service (or any goods or services) are available or otherwise suitable for use outside the Republic of India. If you choose to access the Website (or use the Service) from locations outside the Republic of India, you do so on your own initiative and are responsible for the consequences thereof. Use of the products or services described at this web site may not be permitted in some countries and if in doubt, you should check with your local regulator or authority before requesting further information on such products/ services.
h. No information on this site shall constitute an invitation to invest in Audi India or any of its affiliates. Neither Audi India, nor their or their affiliates' officers, employees or agents shall be liable for any loss, damage or expense arising out of any access to or use of this site or any site linked to it, including, without limitation, any loss of profit, indirect, incidental or consequential loss.
i. Products and Services are available only at the discretion of Audi India, subject to the individual terms and conditions of products and services (if any) on which they are offered and such products and services may be withdrawn or amended at any time without notice. The full range of products or services may not be available in all locations.
5) Misuse Statement
Audi India reserves the right to prevent your usage of this site if you misuse the contents contained within this website in any manner. Audi India is the final arbiter as to what shall constitute misuse and its decision will be final.
6) Governing Law
This website is for use by persons located and resident within the Union of India, accordingly, these terms and conditions or any claim shall be subject to Indian Laws and the parties to any dispute or action hereby submit to the exclusive jurisdiction of the courts in Mumbai.
AUDI INDIA reserves the right to change the information provided on or via this web site, including the terms of this disclaimer, at any time and without notice. However, Audi India shall not undertake to update the Content contained on this web site from time to time. It is recommended that you review the information provided on or via this web site, including the terms of this disclaimer, periodically for changes. Audi India shall not be held responsible for all or any actions that may subsequently result in any loss, damage and or liability on account of such change in the information on this website.
8) Sign up / Account registration:
a. By accessing or using the Web Site, you represent and warrant that you are a resident of India and at least 21 years old.
b. You may opt-in to receive marketing materials, information about you vehicle from Audi India, including news and special event and new vehicle information. If you opt-in you may be asked to provide your Personal Information to us so we can fulfill your request. It is completely voluntary to Sign-up to this website.
c. You may also opt-out of receiving any marketing materials from Audi India at any time by putting such a request on the contact details provided for this purpose.
e. We shall have no liability associated with or arising from your failure to maintain accurate Personal Information in connection with your Account, including, but not limited to, your failure to receive critical information about Audi India and/or the Website.
f. If you opt-in to receive information from Audi India, you agree to provide true, accurate and complete information about yourself as prompted by the online or mobile forms. You may also have the opportunity to register for an account on the Website ("Account") to access and use certain features of the Website, including certain applications offered by Audi India and certain specially-tailored products and services (e.g., for Audi Owners). If we have reasonable grounds (as determined by us in our sole discretion) to suspect that the Personal Information you provide for opt-in or registration purposes is untrue, inaccurate or incomplete, we have the right to refuse, with or without notice, any and all current or future requests you make through the Website and/or to suspend or terminate your Account.
g. Your selection and use of an Account username and password, and any other information required for security access and authentication purposes, are subject to these Terms. You agree not to share your username, password and any security-related information with anyone. You are responsible for all use of your Account and for ensuring that access to and use of your Account comply fully with these Terms. You acknowledge and agree that any use of your Account through your username, password and security information shall be deemed to be your actions which we may rely upon. You are solely responsible for protecting the confidentiality and security of your Account.
a. No reproduction of any part of the site may be sold or distributed for commercial gain, nor shall it be modified or incorporated in any other work, publication or site, whether in hard copy or electronic format, including postings to any other site. Audi India reserves all other rights.
b. The information on this site has been included in good faith and is for general purposes only. It should not be relied upon for any specific purpose and no representation or warranty is given as regards its accuracy or completeness.
Code of Practice Concerning the Collection, Processing, Transmission and Use of Data:
To ensure that vehicle orders, financial, insurance and support services as well as servicing are all handled properly and quickly, Audi India and Audi partners make use of electronic data processing (EDP).
1) Data collection and storage at Audi India partners:
Audi India its affiliates and partners may store any data required for ordering your new car or for rendering financial, insurance and support services as well as for aftersales servicing. Such data will initially include information in purchase, leasing, service, financing and insurance opted etc. Moreover, data relating to processing transactions, such as the customer number and purchase price, may be maintained, and records of vehicle-specific data and services rendered as part of vehicle servicing may be collected and processed. Data required to perform customer support, to conduct customer surveys and to tailor customer information exactly to your individual demands, may also be collected and stored.
2) Data transmission between Audi India, Group Companies-Affiliates and Partners.
To ensure that Audi India, Group Companies and Affiliates, and Audi India Partners have an up-to-date record and so that such records can be amended where appropriate, any data collected will be exchanged between these entities.
3) Use of data by Audi India:
a. Rendering services:
Audi India will use the customer data to render ordered services properly and quickly (e.g. new cars, after sales service, financial and insurance services etc in any offered through this Website).
b. Customer care:
Customer data will also be used by Audi India or its Affiliates to ensure that you receive comprehensive customer care. The data may be used by Audi India or its Affiliates the service providers acting on Audi India's behalf so as to conduct customer surveys.
c. Customer information tailored exactly to your needs:
By accessing the website you are providing your consent to customer information tailored exactly to your individual needs – if applicable together with other personal data given by you to Audi India or its affiliates and will be pooled and stored in a database, where your data will be automatically evaluated in order to compare the resultant personal customer profile with individual product and service offerings.
d. No forwarding of data beyond the scope defined above:
Your personal data will not be transmitted unless covered by any of the instances mentioned above.
4) Information on Data Protection
For Audi India, the protection of personal data is of utmost importance. We would therefore like to inform you how we protect your privacy when you give your personal data to us.
It goes without saying that we shall comply with data protection regulations, but in addition, in giving you the following information, we would like to commit ourselves to using your data in a responsible way, making sure that your privacy is protected at any time. We want you to feel good and safe when visiting our web pages.
5) General information
If you visit the web pages of Audi India, information of general nature is collected automatically. This information includes, for example, such things as the kind of web browser, the operating system which is used, or the domain names of your internet service providers. Exclusively such information is collected which does not allow any conclusions as to your identity. Besides, these data are also generated when visiting any other web page on the internet, i. e. this is not a function specific of Audi India internet pages. This kind of information is collected exclusively in an anonymizated way and interpreted by us for statistical purposes. The better we understand what you want, the faster you will find the desired information on our internet pages.
6) Personal information
If you are asked to give personal information on our pages, such as for example your name, address or phone number, this is subject to special provisions, which are indicated to you in the following wording:
We will use these data for marketing purposes within the Audi Group, to attract prospective customers, conduct surveys and provide information. Your data will not be passed on to any unauthorized third parties. Apart from the data which you give to us, we will use information derived from the way in which you use our service to be able to lead you to the information which could be interesting for you as fast as possible, and to constantly optimize our service.
Audi India employs technical and organizational security measures to protect the personal data you give to us from any deliberate or undeliberate manipulation, loss, destruction or access by unauthorized persons. Our security measures are improved and adapted on a regular basis according to the prevalent practices.
8) Contact Details
If you have any queries, requests or complaints concerning this website or services offered thereunder, please do not hesitate to contact us on below mentioned details: